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UI/UX Worksheet

🔍 Usability Testing

Chapter: UX Research & Process · Level ★★☆ · Time: 18 min
SCORE___ / 20
NameClassDate
After this worksheet you can
Design a task-based testApply think-aloud protocolExplain the 5-user ruleWrite neutral test questions
📚 Quick Recap

🎯 What you'll practice: Running a usability test that surfaces real friction points.

🧠 Section A · Concept Check ● BEGINNER 4 × 1 = 4

1Task-based testing gives participants:
2Think-aloud protocol asks participants to:
3According to the 5-user rule, testing ~5 users typically finds:
4"What would you do next?" is a good test question because it is:

🧮 Section B · Problem Solving ● INTERMEDIATE 2 + 3×3 = 11

5Testing 5 users, fixing issues, then testing 5 more is called an round.
6"Was that easy to find?" is an example of a question to avoid.
7Why does testing beyond ~5 users have diminishing returns?
8Rewrite this leading question neutrally: "Wasn't that button easy to find?"
9Why is testing 5 users, fixing, then testing 5 more better than testing 15 at once?

🚀 Section C · Challenge ● CHALLENGE 5

10Write a task-based test scenario (1 sentence) and 2 think-aloud prompts for testing a food-delivery app's checkout flow.
💭 Reflection — the most useful thing I learned:
A ___/4   B ___/11   C ___/5   Total ___/20 Teacher's Signature Parent's Signature
✂ answer key — fold or cut before handing out

1-B   2-B   3-B   4-B  |  5 = iterative   6 = leading   7 = Usability problems repeat heavily across users, so additional participants beyond ~5 mostly re-confirm issues already found   8 = e.g. "What did you notice about finding that button?"   9 = Because it lets the team fix found issues before the next round, so each round tests an improved version rather than the same flawed one repeatedly  |  10 = Answers vary — e.g. Scenario: "Order a meal and complete checkout using a saved card." Prompts: "What are you looking at right now?" / "What do you expect to happen when you tap that?"

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